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|  | | | | | | | | | | | | ISO 9001
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After the revision
ISO publishes new edition of ISO 9001
ISO recently published ISO 9001:2008, the latest edition of the International Standard used by organizations in 175 countries as the framework for their quality management systems (QMS).
ISO 9001:2008, Quality management system – Requirements, is the fourth edition of the standard first published in 1987 and which has become the global benchmark for providing assurance about the ability to satisfy quality requirements and to enhance customer satisfaction in supplier-customer relationships.
Please read the full-length press release on the ISO homepage.
What do organizations have to expect from the new ISO 9001:2008? Basically no major changes at all. There is one important message to remember: There won’t be any new requirements. Compared to the current version, the only difference will be minor editorial changes.
One example:
ISO 9001:2000 - 7.5.4 Customer property
If any customer property is lost, damaged or otherwise found to be unsuitable for use, this shall be reported to the customer and records maintained (see 4.2.4).
ISO 9001:2008 - 7.5.4 Customer property (Draft)
If any customer property is lost, damaged or otherwise found to be unsuitable for use,
the organization shall report this to the customer and maintain records (see 4.2.4).
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| In the year 2005 the number of global
certificates according to ISO 9001
increased once more. The increase
of 35 %, spread over more than 150
countries, confirms the thorough integration
of quality management systems
with the world economy*. DQS
statistics also reflect that: Out of close
to 30,000 sites certified worldwide, two
thirds are on account of ISO 9001. |
| Throughout the world, the growth
of DQS is the result of both steady
demand from the traditional sectors
mechanical engineering, metal, and
electro-technics; and as from having
won global customers with sites
all over the globe. In Germany an
increasing variety of organizations is
discovering the benefits of a processoriented
quality management system.
The largest share of this comes from
retail, health and social care institutions,
child care institutes, and education
providers – not to mention public
administration, cities, and communities.
Last year, for example, saw the
first ever successful assessment of an
entire major city’s departments in all
of Germany – from the female labor
office to the fire department, from
municipal museums to adult education
centers – when the city administration
of Offenbach am Main received
its certification. |
In many cases, satisfying customer
requirements or fulfilling legal constraints
is not the only reason for organizations
to implement a quality
management system – sometimes they
simply want to benefit from something
that obviously makes organizations
more successful: ISO 9001.
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| November 2008
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