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ISO 9001


After the revision
ISO publishes new edition of ISO 9001

ISO recently published ISO 9001:2008, the latest edition of the International Standard used by organizations in 175 countries as the framework for their quality management systems (QMS). ISO 9001:2008, Quality management system – Requirements, is the fourth edition of the standard first published in 1987 and which has become the global benchmark for providing assurance about the ability to satisfy quality requirements and to enhance customer satisfaction in supplier-customer relationships.

Please read the full-length press release on the ISO homepage.

What do organizations have to expect from the new ISO 9001:2008? Basically no major changes at all. There is one important message to remember: There won’t be any new requirements. Compared to the current version, the only difference will be minor editorial changes.

One example:

ISO 9001:2000 - 7.5.4 Customer property
If any customer property is lost, damaged or otherwise found to be unsuitable for use, this shall be reported to the customer and records maintained (see 4.2.4).

ISO 9001:2008 - 7.5.4 Customer property (Draft)
If any customer property is lost, damaged or otherwise found to be unsuitable for use, the organization shall report this to the customer and maintain records (see 4.2.4).


In the year 2005 the number of global certificates according to ISO 9001 increased once more. The increase of 35 %, spread over more than 150 countries, confirms the thorough integration of quality management systems with the world economy*. DQS statistics also reflect that: Out of close to 30,000 sites certified worldwide, two thirds are on account of ISO 9001.

Throughout the world, the growth of DQS is the result of both steady demand from the traditional sectors mechanical engineering, metal, and electro-technics; and as from having won global customers with sites all over the globe. In Germany an increasing variety of organizations is discovering the benefits of a processoriented quality management system. The largest share of this comes from retail, health and social care institutions, child care institutes, and education providers – not to mention public administration, cities, and communities. Last year, for example, saw the first ever successful assessment of an entire major city’s departments in all of Germany – from the female labor office to the fire department, from municipal museums to adult education centers – when the city administration of Offenbach am Main received its certification.

In many cases, satisfying customer requirements or fulfilling legal constraints is not the only reason for organizations to implement a quality management system – sometimes they simply want to benefit from something that obviously makes organizations more successful: ISO 9001.
November 2008
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